Restrictions on the Use of Services Integrated via Mandopay

Application Areas of MANDOPAY SAS for Software & E-Commerce Businesses

Mandopay facilitates access to authorized payment providers for software companies and e-commerce businesses. However, some categories of activities or products may be restricted by our payment partners or due to applicable regulations.

General Restrictions Imposed by Payment Providers

Integrated payment providers via Mandopay impose restrictions on certain activities or products that:

Violate card brand network rules or regulations.
Breach any governmental laws or regulations.
Involve fraudulent, deceptive, unfair, or predatory practices.
Threaten the reputation of MANDOPAY SAS or any card brand network.
Pose a significant risk of chargebacks, fines, damages, or liabilities.
Promote or engage in violence or harm toward people, property, or groups based on race, religion, disability, gender, sexual orientation, national origin, or any immutable characteristic.
Contravene EU General Data Protection Regulation (GDPR) consent requirements.

Mandopay reserves the right to determine if any of these factors are present during application reviews.

Restricted Activities and Products

Below is a non-exhaustive list of activities or products that payment providers may refuse to process due to their internal policies or local and international regulations:

Prohibited Activities and Products

Payment Processing Without Authentic Services:
Includes donations, crowdfunding, community access, advertising, and sponsorships without clear value exchange.
Copyright and Intellectual Property Violations:
- Unauthorized resale of products.
- Illicit streaming services, software for media piracy, IPTV, and similar services.
Unauthorized Data Access Services:
- Spyware, keyloggers, and phone/device unlocking services.
Advertising & Marketing Schemes:
- Pyramid schemes, referral marketing, and get-rich-quick programs.
Adult Content and Age-Restricted Services:
- Pornographic materials, dating services, and sexually explicit products.
Gambling and Games of Chance:
- Lotteries, sports betting, fantasy sports leagues, and sweepstakes.
Financial and Investment Services:
- Cryptocurrency exchanges, money transfers, and financial consulting without proper licenses.
Government Services:
- Services related to embassies or consulates.
Questionable Educational Services:
- Unauthorized certifications or ghostwriting services.
Travel and Membership Services:

Travel booking services, timeshares, and similar programs.

Pseudoscience-Related Digital Services:

Psychic readings, astrology, and similar offerings.

Dubious Medical and Health Services:

Unapproved supplements, misleading medical advice, or weight-loss claims.

Illegal or Controversial Products/Services:

Weapons, controlled substances, counterfeit goods, and endangered animal sales.

Ethically Controversial Practices:

Human trafficking, labor exploitation, or scams targeting vulnerable individuals.

Jurisdiction-Specific Prohibitions:

Unauthorized event ticket sales or location-specific banned goods/services.

Enhanced Due Diligence

Certain business models may require additional vetting by the payment providers integrated via Mandopay. In such cases, extra documentation or information may be requested before integration approval.

Mandopay ensures these requests are communicated clearly and that necessary information is provided for compliance

Mandopay Responsibilities and Limitations

Mandopay does not directly manage transactions or product/service restrictions. These decisions are made by the integrated payment providers in accordance with applicable regulations. For any doubts about your business’s eligibility, we recommend consulting legal counsel or contacting our support team.

The above restrictions reflect Mandopay’s risk tolerance and experience with integrating software vendors, as well as the evolving nature of the marketplace. This is not an exhaustive list, and new business models may be assessed on a case-by-case basis.